Please print a copy of this page for your records.
For a period of one year from the date of purchase, Soundmask Global Pty Ltd ("Soundmask") warrants that the products purchased ("Products") shall be free from defects in workmanship and materials under normal use, and shall conform to Soundmask’s written product specifications. This warranty will not apply to any purchaser or user of the Products other than the first purchaser of the Products from Soundmask or its authorised distributor or installer/reseller ("Purchaser"). Any other warranty, express or implied, statutory or otherwise, is excluded, to the full extent permitted by law.
This warranty shall only apply where the Purchaser has registered the warranty, within 30 days of the date of purchase of the Products. To register this warranty, the Purchaser must complete the details below. This warranty shall not apply where the details provided are not accurate or complete.
To make a claim under this warranty, the Purchaser must give Soundmask written notice of the warranty claim within 14 days of becoming aware of the defect giving rise to the warranty claim, and return the defective Products to Soundmask at the Purchaser’s risk and expense and transportation prepaid, with the invoice showing the date of purchase of the Products. Notice of defective Products shall be sent to: Soundmask Global, PO BOX 4068, BALWYN, VIC 3103. Soundmask then will send the Purchaser instructions as to where to deliver the defective Products.
If Soundmask determines, after inspecting such Products, that they are defective as set forth above, Soundmask will repair or replace the defective Products without charge, or give the Purchaser a full refund of the purchase price, at Soundmask’s sole option. This is Soundmask’s sole and exclusive obligation and the Purchaser’s sole and exclusive remedy under this warranty. This warranty does not apply to any Products that have been altered, subject to misuse or accident, or improperly installed, maintained or applied.
Note: This form uses SSL encryption for your data protection.